Kwict Delivery & Shipping Policy
Welcome to Kwict Home, where we bring style and comfort to your space with beautiful home décor accessories. We aim to provide clear, reliable, and customer-friendly shipping services. Please review the policy below to understand how your order will be processed and delivered.
🚚 Shipping Coverage
We currently ship to addresses within the United States only.
At this time, we do not offer international shipping.
🕒 Order Processing Time
All orders are processed during our business hours:
Monday to Friday, 9:00 AM – 5:00 PM EST, excluding weekends and U.S. federal holidays.
🔔 Orders placed after 12:00 PM (noon EST) will be processed the next business day.
Orders placed before 12:00 PM are typically processed the same day.
Please allow 1 business day for order verification and preparation before shipment.
📦 Estimated Delivery Time
Once shipped, your order will typically arrive within 3 to 5 business days, depending on your location and the carrier’s schedule.
Note: Delivery times are estimates and may vary due to weather, holidays, or carrier-related delays.
💰 Shipping Fees
We proudly offer free standard shipping on all orders within the United States.
There are no hidden charges — what you see at checkout is the final price.
🚛 Shipping Carriers
We use trusted national carriers such as USPS, UPS, and FedEx.
Carriers are selected automatically based on order size, weight, and destination for the most efficient delivery.
❌ Delivery Issues & Failed Attempts
If a delivery attempt is unsuccessful:
- We will attempt to contact you to coordinate a second delivery at no additional charge.
- If the second attempt also fails, the package will be returned to our warehouse, and a full refund will be issued to your original payment method.
📬 Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can use this number to monitor your package’s delivery status in real-time.
📌 Additional Information
- We do not ship on weekends or U.S. national holidays.
- Please ensure your shipping address is accurate and complete. Kwict Home is not responsible for packages lost or delayed due to incorrect address information.
- Items marked as pre-order or custom-made may require additional processing time. Customers will be notified of any delays via email.
📞 Need Assistance? Contact Us
If you have any questions or concerns about your delivery, please don’t hesitate to contact our support team:
- Phone: (281) 701-1871
- Email: [email protected]
- Address: 3336 N Lake Mann Dr, Orlando, FL 32805, USA
- Support Hours: Monday to Friday, 09:00 AM – 05:00 PM EST