shipping

Shipping and Returns

Information on our shipping rates and policies, as well as how to return an item. 

No returns of dated materials will be accepted after December 1.

The following conditions apply:

Shipping policy

Delivery of download products:

Download products (digital content that is not delivered on a physical medium) will not be shipped.

Download products will be sent to you as a file by e-mail within 24 hours after the payment .

Download products can be downloaded via the link sent by email. The process of sending this e-mail with access data for the execution of the download takes place within 24 hours after placing the order.

Accepted payment options

–  Payment by credit card

–  Payment by Paypal

More details about the paymen

If you have any questions you will find our contact details in the imprint.

Returns

Kwict strives to provide our customers with excellent assistance and with a fair return services. To ensure our customers are satisfied with the product(s) they order, we offer a 30 day return period. For digital products, we cannot cancel orders if you have already received the activation code, as this item is no longer safe and secure and there is no way to re-sell that item. More information of when we do accept the return can be found bellow.

Our promise is that if you contact us for help within the first 30 days of purchase and we cannot fix your activation problem, we’ll provide a FULL REFUND IMMEDIATELY.

All Products sold on kwict.com includes 1 year of support warranty.

WE ACCEPT RETURN WHEN

  • The product is defective (defective licenses will be replaced or refunded depending on customer’s choice.)

Please keep in mind all licenses sold by kwict.com are valid for 1 unique PC and cannot be transferred. (unless specified otherwise)

WE DO NOT ACCEPT RETURN WHEN

  • Customer changed his mind (due to nature of a digital item, we do not allow returns for this reason)
  • Software is not compatible with customer hardware (software compatibility is entirely a responsibility of the customer). example 1, purchases a windows software package for a MAC machine example 2, purchases a product suitable for windows 10 only, but has a windows 8 operating system.

 

Kwict.com does not take liability for any underlying local issues with the computer that could prevent the normal functioning of any software sold.

By placing an order on our site you automatically agree with our Return Policy. We reserve the right to change or modify any of the terms at any time.